VISION
We aim to be a first-rate laboratory service team that plays an important part in facilitating HKUST-GZ strive for academic excellence
MISSION
We shall provide professional and effective services to all laboratory users.
VALUES
Our core values are PERFECTS
P
Professionalism
We are equipped to provide comprehensive technical support for the development, maintenance, and renovation of laboratory infrastructure.
E
Efficiency
We ensure prompt and effective responses to challenges that arise during the processes of laboratory construction and operations.
R
Responsiveness
We adopt a proactive approach to daily operational matters, demonstrating a strong sense of responsibility.
F
Fairness
We address all inquiries from laboratory users with impartiality and equity, ensuring that every issue is handled without bias.
E
Effectiveness
We implement targeted and effective strategies to diagnose and resolve issues efficiently.
C
Courtesy
We embrace challenges encountered in our work with a resolute and respectful attitude.
T
Team Work
We are committed to a collaborative approach, working together to resolve all issues as a unified team.
S
Safety awareness
We prioritize safety above all else in the management of laboratory-related matters, adhering strictly to established safety regulations.
